Three young people, who wouldn't normally make it to a first interview, get the chance of securing their ultimate job at one of Britain's top hotel chains, the exclusive Red Carnation Collection.
The candidates have one week to prove to Hilary and Managing Director Jonathan Raggett that they have the qualities to win a place on the hotel's management scheme.
Hilary has created the toughest challenges possible so her young hopefuls can prove they are up to the job.
How will 18-year-old Taelre, a café worker, cope when a guest's Aston Martin is towed away?
Can 22-year-old Georgia handle a warring couple when the wife suspects the husband of having an affair?
And how will 21-year-old graduate Princess respond when a celebrity - Made in Chelsea's Hugo - is caught in a very compromising position?
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