This episode follows some of the council officers and families in Tower Hamlets in East London. Each week there are 24,000 people hoping to get one of just 40 properties available.
The housing team at Tower Hamlets have the challenge of working out which households are in most need within their priority band: Band 1 is the most urgent.
Mike Kemp, a former investment banker, is rebuilding his life after his business failed, leaving him in financial ruin. Currently living with his wife and two daughters in a one-bedroom flat, he has bid 400 times for social housing in two years but faces a potential six years on the waiting list.
Grant and Kimberly are expecting a baby in six weeks and live in one bedroom of a shared flat, so are in Band 2. The conditions are far from ideal, with little space, no lock on their door and bed bugs.
Shepu Begum and her family are looking for a big kitchen, a garden and a car parking space and have already rejected 12 properties. This time however, Shepu may be forced to compromise for the sake of a new build property on the horizon.
Thomas Jones is in Band 1 for emergency rehousing. With his building being demolished, he and his granddaughters have to leave the flat he has lived in for years. So far he has viewed five properties that haven't made the grade. Will a new offer of a three-bed house and garden hit the jackpot?
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