Alex is on her way home to unwind after a long day at work – but all that changes when she witnesses a traumatic accident and is forced to return to work, where the Hope Zion Hospital doctors must work tirelessly against the clock to save a problematic John Doe. Meanwhile, Charlie and Gavin explore Charlie's relationship to the Spirit World in a therapy session.
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Summary: As Alex leaves Hope Zion she becomes a witness to an accident that brings her back to the hospital.