In this brand new series, Mary Portas has changed sides - rather than helping businesses to maximise profits, she's now championing the shopper and battling to get Britain's biggest chains to put customers first. Mary believes that Britain is cowering under a cloud of poor customer service and that we've never had it so bad. By using the stealth weapon of secret shopping, she exposes shoddy customer service and uses the evidence to give company bosses a wake-up call. And, with the help of her covert cameras, she's planning to start a retail revolution. The giants may be delivering bumper profits but they won't be smiling for long - Mary and her gang of shoppers have caught some of Britain's biggest brands with their trousers down. Together they have unearthed shoddy shop floors and minimal service from apathetic shop staff.
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1x01
Pilot
aired Jan 19, 2010
- Poor
- Nothing special
- Worth watching
- Pretty cool
- Awesome
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- dsavage is following Mary Portas: Secret Shopper. Jun 02, 2023
- starlightonmars stopped following Mary Portas: Secret Shopper. Jan 18, 2021
- starlightonmars is following Mary Portas: Secret Shopper. Nov 28, 2019
- TelfordRed is following Mary Portas: Secret Shopper. Mar 14, 2015
Followers (2)
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dsavage last seen 10 hours ago
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TelfordRed last seen Jul 09, 2015
Importer Status
- Last Checked 3 days ago
- Last Updated Dec 09, 2021
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