Airline Season 1

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1x01 The Delicate Art of Saying No aired Jan 04, 2004

An airline supervisor must handle a passenger who's drunk at 7 a.m., and a colleague has the delicate task of telling a passenger that he smells too bad to t... read more

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1x02 Consider Yourself One of the Family aired Jan 05, 2004

Airline personnel talk about underwear with rap star Sisqo, singer of the "thong song", and an angry family tries to prove their toddler is less than two yea... read more

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1x03 Beyond Our Control aired Jan 12, 2004

At Chicago's Midway Airport, Southwest employees spend 48 hours dealing with the chaos caused by a power blackout in the East. In this high-flying series, we... read more

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1x04 Times Change aired Jan 19, 2004

A&E's exclusive look at Southwest Airlines continues with pilot Steve Palmason's last flight after 30 years of service. Friends and family are onboard, and S... read more

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1x05 Kids... Who'd Have Them? aired Jan 12, 2004

It's another challenging day at Southwest Airlines. In Chicago, distraught passengers demand compensation for the worst flight of their lives. Seems a rowdy ... read more

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1x06 Winners and Losers aired Jan 19, 2004

A passenger tries to con his way on to a Southwest Airlines flight, a customer service supervisor must find volunteers to leave two overbooked flights, and f... read more

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1x07 Terminal Beauty aired Jan 26, 2004

It's a busy and bizarre day at Southwest Airlines when a woman treats the LAX terminal as her personal bedroom, changing her outfit in full sight of fellow p... read more

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1x08 Luv Is In the Air aired Feb 16, 2004

A&E's exclusive look at Southwest Airlines features a day of romance. Flight attendant Heather Hale waits for her boyfriend to arrive from Switzerland, not k... read more

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1x09 High Spirits aired Feb 02, 2004

The FAA rules are clear, alcohol and air travel simply do not mix. In LA, passenger Wayne Samuel has been drinking and it's fallen to supervisor Yolanda to t... read more

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1x10 A Team Effort aired Feb 09, 2004

It's a day of tension at Southwest Airlines. Erik faces the worst nightmare of all ramp workers. For the first time, he must push a $40-million plane out of ... read more

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1x11 You Must Be Kidding? aired Feb 16, 2004

A drunken passenger needs a police escort and two overweight customers take the armrest test.

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1x12 Relative Values aired Feb 23, 2004

Family relationships are pushed to the limit during another hectic day at Southwest Airlines. A grandmother isn't allowed to travel with her pressurized oxyg... read more

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1x13 For Better For Worse aired Mar 01, 2004

Wedding bells are ringing at Southwest Airlines, but not everything is going according to plan. In Chicago, a passenger going to her nuptials is denied board... read more

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1x14 It Ain't Over 'Til It's Over aired Mar 08, 2004

A blizzard in Chicago causes massive cancellations and delays at Southwest Airlines. Two honeymooners rush to make it to Los Angeles in time to catch a fligh... read more

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1x15 Don't Take No For An Answer aired Mar 15, 2004

In Chicago, Sandy comes to the rescue of the Park Forest soccer team after their reservation falls through on a rival airline. Val helps a passenger track do... read more

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1x16 All Creatures Great and Small aired Mar 22, 2004

From penguins to party animals, the airport looks like a zoo to Southwest Airlines staffers. A nervous Colleen may have to deny boarding to rowdy football fa... read more

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1x17 There's Real Time... Then There's Airline Time aired Mar 29, 2004

Southwest Airlines workers race against the clock to help passengers in distress. At the ticket counter in Los Angeles, Mike is confronted by a frantic woman... read more

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1x18 Excess Baggage 1 aired May 24, 2004

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1x19 Excess Baggage 2 aired Dec 18, 2004

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1x20 Excess Baggage 3 aired Jun 14, 2004

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1x21 Excess Baggage 4 aired Jun 28, 2004

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1x22 Excess Baggage 5 aired Jun 07, 2004

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1x23 Excess Baggage 6 aired Nov 28, 2004

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1x24 Oh, What a Performance aired Apr 05, 2004

There isn't much goodwill on earth for the Southwest Airlines staff during the holiday season. Customer service supervisor Mike Carr has to tell an inebriate... read more

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